APPAREL EXCHANGE / RETURNS POLICY

If you’re looking to return or exchange your order for whatever reason, we’re here to help. Please follow the below instructions.

We offer free returns within 30 days of purchase. You can return your product for credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our exchange and refund policy:

  • Discounted items are final and cannot be returned or exchanged.
  • Returned items must be returned in their original condition.
  • Returned items must have no visible signs of wear or use.

To initiate a return, please complete the following steps:

  1. Initiate a return/exchange:
    Contact your Combine Air club via email, phone or in-club to initiate the return or exchange process. Provide your order number, the item(s) you wish to return or exchange, and the reason for the return/exchange.
  2. Ensure the item is in its original condition
  3. Drop Off at Your Club:
    Bring the item to your Combine Air club where the pickup was arranged. 
  4. Once the item is received and inspected by the club staff, we will notify you of the approval or rejection of your return/exchange.

  5. If approved, for returns, a refund will be processed to your original method of payment within 7-10 business days.

For exchanges, the new item will be available for pickup within a timeframe depending on availability.

Refunds

Approved Returns: Refunds will be processed to the original method of payment within 7-10 business days after the returned item is received and inspected.

Exchanges

Item Availability: Exchanges are subject to item availability. If the requested item is not available, you may choose to receive a refund or select a different item of equal value.

Damaged or Defective Items

If you receive a damaged or defective item, please contact your Combine Air club. We will work with you to resolve the issue by providing a replacement or a full refund.

Contact Information

For any questions or to initiate a return or exchange, please contact your Combine Air club directly. Our club staff is here to assist you with any concerns you may have.